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Watch Out For This Fee!

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By

Harvey Jones

From the Fool blog

Christmas comes early for Centrica investors

Published in Mortgages on 4 July 2008

If you're thinking of taking out a mortgage in the next year, you need to be careful...

A few years ago the mortgage arrangement fee was exactly that: a fee to cover the administrative costs of, ahem, arranging your mortgage. Typically, it set you back around £300.

In 2004, that started to change. Lenders realised they could secure a coveted slot in the mortgage best buy tables by slashing headline interest rates and craftily bumping up arrangement fees to compensate.

The average fee leapt 40% from £339 to £480 in just a few months, according to brokers John Charcol, and has continued to march upwards ever since.

HSBC recently imposed a stonking £7,699 arrangement fee for the lowest rate on the maximum £250,000 loan in its "mortgage matcher" range. That's nearly £3,850 for each year of the two-year fix – or £321 a month.

Buyers with small deposits are particularly vulnerable. Abbey offers just one deal for those borrowing 95% of property value, a five-year fix at 7.09%, and it carries a punitive £2,499 booking fee.

Unusually, and harshly, Abbey won't let borrowers add the money to their mortgage, but demands the cash upfront. The same goes for HSBC mortgage deals.

Other lenders charge arrangement fees as a percentage of the money borrowed, a practice that can be even pricier for larger loans.

Alliance & Leicester offers a brace of two-year fixes with a 2% "product fee". If you borrow £200,000, that would cost a crushing £4,000 – even if you can offer A&L the bargaining chip of a 25% deposit. Imagine paying £4,000 every two years just for the privilege of getting a mortgage!

Taking advantage

In June, Chancellor Alistair Darling took a pop at lenders, accusing them of "taking advantage" of homeowners by charging arrangement fees up to £2,500.

He expressed concern that hard-pressed borrowers coming off fixed-rate deals were paying fees way above the actual cost of arranging a new deal. He even threatened lenders with an investigation by City watchdog the Financial Services Authority (FSA).

This was shameless grandstanding, because Darling can't do anything about it, and neither can the FSA.

An FSA spokesman told Fool.co.uk the Chancellor hasn't been in touch yet, and they aren’t holding their breath. "There isn't anything we can do. Lenders are free to charge any arrangement fee they choose, provided they make this absolutely clear to the buyer. It's a commercial decision. If customers think the fee is too high, they can go elsewhere."

The FSA's role is to ensure financial services companies behave in ways that are "clear, fair and not misleading". It can't tell them how much they can charge – and doesn't want to. "We would no more ban a lender from charging a £2,500 arrangement fee than tell Barclays bank it can't pay more than 3% interest on a savings account," the spokesman said.

The sky’s the limit

So is there anything borrowers can do about sky-high arrangement fees? Actually, quite a lot. Putting it simply, you can go elsewhere.

As the Council of Mortgage Lenders (CML) has pointed out, nobody is forced to pay an arrangement fee, because fees-free deals still exist.

Nationwide offers a two-year fix at 7.35% on purchases up to 90% LTV, or 6.95% on a 75% LTV. Both deals have no "reservation fee", as the society calls it. Alternatively, you could pay a £599 fee, and get 0.4% off those interest rates.

For remortgages, Nationwide offers a two-year fix costing 7.15% up to 75% LTV and 7.55% up to 90%. Again, a £599 fee knocks 0.4% off the rates.

The One account's standard variable rate (SVR) is a reasonable 6.7% up to 75% LTV, with no arrangement fee.

The drawback with these deals is that you need at least a 10% deposit, and preferably 25%.

Remortgaging rewards

If you're nearing the end of your fix and do not have a 10% equity stake in your home, you might still escape an arrangement fee. You only pay a fee to remortgage, you won't pay a bean if you revert to your lender's SVR. The drawback, of course, is that you could face a nasty jump in your payments. The SVR is likely to be around 2% higher than the most competitive rates available if you pay a fee.

The size of your mortgage will partly determine whether you are better off remortgaging or remaining on the SVR. A hefty arrangement fee can make sense on a larger mortgage, if it secures you a lower interest rate, but it may not add up on a smaller loan.

Conversely, a 2% arrangement fee could prove modest and discreet on a smaller mortgage, but big and ugly on a larger loan.

Basically the way to look at it is: if you save more with a lower rate prove than the cost of the fee, however large that fee is, then you will be better off remortgaging.

The good news

The good news is, if you can’t pay the fee upfront, you may be able to add it to the mortgage. This can be worth doing, if it means you ensure that your monthly repayments reamin affordable. However, it is not a decision that should be taken lightly, as it will cost you even more in the end. You will be increasing the size of your mortgage debt, yousee, so you will pay out more in interest.

Don’t give up

Working out whether you are better off on a low rate and a high fee or a high fee and a low rate can seem complicated. But don’t give up. Work out the total cost of each mortgage deal over the years the deal lasts for. You can do this using our mortgage calculator and adding up the monthly payments, and then adding on the fees. Alterntively, you can speak to a broker at The Motley Fool Mortgage Service and he or she will do it for you.

Arrangement fees may have stumped our Chancellor, but Fools who do their sums carefully can still win out in the end.

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Comments

The opinions expressed here are those of the individual writers and are not representative of The Motley Fool. If you spot any comments that are unsuitable hit the flag to alert our moderators.

coleisgreat 07 Jul 2008, 6:41am

I really wish that articles published on this site with regard to what is for most people the largest financial committment in their lifetimes would actually be more responsible in providing accurate and unbiased opinion. "Unusually, and harshly, Abbey won't let borrowers add the money to their mortgage, but demands the cash upfront. The same goes for HSBC mortgage deals." Are we seriously being told that customers who pay an arrangement fee upfront and therefore don't potentially incur 25 years of interest on those fees are being treated harshly? Sounds like perfectly responsible behaviour to me that makes potential borrowers realise that simply adding fees on just adds to the amount they owe. Also, it is simply not true that mortgage deals without fees are cheaper than those with fees, and consumers looking for the cheapest deal absolutely do not need to be guided towards 7.35% deals. The average person with an average mortgage debt taking such options would almost certainly find it more costly. My advice is that any reader looking for a mortgage gets face-to-face whole of market advice from a whole of market mortgage or financial adviser who will be able to tell you which mortgage is cheaper taking into consideration all charges including arrangement fees. Please do not get mislead by sensationalist articles, just get good advice from a fully qualified adviser who will explain all the options including products with fees and those without.

DerKrobsen 07 Jul 2008, 8:26am

I don't think you have to pay more than £150 up front to Abbey, not the whole fee. Others do this - C&G charge £99 but don't seem to advertise it well, as it is an extra fee in excess of their advertised fees.
RBS and Norwich & Peterborough want an unadvertised fee only if you don't proceed.
You will surprised by the high fees if you are only looking at interest rates.
To compare, you should cost the deals out, with fees, over the term and include interest on the fee if you wish to be precise.
These deals suit people who wish to reduce the monthly payments and perhaps postpone the issue until rates go down.
It also takes away from the attractiveness of short-term deals e.g. 2-year fixed rates as any savings can be eaten up by the fee on the next deal.

22alexandra 07 Jul 2008, 8:33am

I took out a mortgage with Abbey National five years ago moving house after 25 years in the last property .. So been new to the mortgage field ie , talk about being wet behind the ears regarding fees / product fees i was amazed to see a bolt on fee of £1000.00 . No one at the Abbey mentioned this to me & having rang & complained about this to the Abbey & the FSA i got no further forward & i am still paying off this £1000.00 five years on.I was hoodwinked by an astute car salesman working as a mortgage advisor for the Abbey ( Santander )Bank.

ignatz625 07 Jul 2008, 8:45am

I entirely agree that remortgagers need not accept the horrific fees charged by the lenders; but in reality, we have little choice. When I remortgaged recently, I went into the soul destroying process with a dodgy (incorrect, but that's another story) credit rating and with low prospects of a deal. This was just after Northern Rock went pear shaped. Miraculously, I got a deal almost right away although the arrangement fee for was terrifying. So, how was I constrained from going elsewhere? Because of the twin rocks of experian and this aggravating money laundering paranoia. Apparently, everytime I check out a deal, I leave a footprint on my credit rating. If I try half a dozen lenders, the alarm bells will ring and my money laundering operation will be exposed. So, am I going to damage my already shakey credit rating and threaten the deal I have amazingly been offered by checking out some other offers? No. I won't. So once again, this unelected, unaccountable bane of our lives..the people to whom our banks have capitulated (to save them money by getting rid of staff with experience and judgement)- the Credit Rating Agencies.
More important than fees theft, is the pernicious presence of the Credit Rating Agencies who control our lives by stealth. When is something going to be done about them?

robmjones 07 Jul 2008, 9:09am

I totally agree with ignatz625. The Credit Agencies have way too much sway over our lives. I have an impeccable credit history, have always paid off my credit card bills in full, never missed a mortgage payment and have a very well paid job. But somehow I've been declined from borrowing extra money on my mortgage despite having £150K of equity in the property! All down to a credit agency. The only reason I can come up with is a link to my partner who had some credit problems 5 years ago but is also in a well paid job. Our financial affairs remain separate but, because we have one joint credit card we are linked together and the mortgage company refuses to lend me money! Needless to say I shall be swapping lenders when my fixed deal ends and freeing my capital then.

rhodrimanley 07 Jul 2008, 9:52am

On the two occasions I've taken out mortgages, I've gone for Lifetime Trackers. And on both occasions, the mortgage brokers I've been dealing with have said "actually, I'm just taking out a mortgage, and that's what I've chosen too". Why? Simple. You get a better rate than if you fix, because you are taking some of the risk in case interest rates go up. But if you take eg a two year fixed rate then re-mortgage, you have that risk that interest rates have gone up anyway! But more than anything, you never have to re-mortgage, ever, unless you move house. And my mortgages are portable too, so even then I would just need a new, small mortgage to top up. So you never have the stress of what deals are available in two years time and you never have the curse of these arrangement fees. And there's a sting in the tail for re-mortgagers too. When you pay back a mortgage, you'll notice that most of the first years re-payments are interest, with only a tiny proportion paying back capital. As the term progresses, you pay progressively more back each month against capital, and less as interest. So after two years, you've paid back almost nothing of your capital, then you are back to square one with your sparkly new re-mortgage. If you re-mortgage every two years for 25 years, you may well find that your mortgage debt is actually going up...

Hitman101 07 Jul 2008, 10:35am

Since the Chancellor and the FSA are helpless, why not treat the Banks and all the services and related charges in a different manner.
I recall recently how airlines and supermarkets in particular the big ones were taken down a few pegs for price fixing.

It is a little difficult to prove, but it is fairly obvious that when one bank or building society makes a change that the others quickly follow - and I'm not talking about the BoE Base Interest Rate changes - The way in which these products are designed is to milk customers of every penny possible in any dubious, barely legal, and almost immoral way possible.
There are fairly distinct patterns, and while there may not be a consious decision or agreement, the fact that all are operating in the same fashion suggests an "Anti-Competative" practice is present through out the industry.

It is time that the customers of Banks and Building societies are giving equal or priority consideration over shareholders.

Were there an option which was more competative then I am sure these Banks and Building Societies would loose customers hand over fist.

Some of the financial products in other parts of the world might be more competative, perhaps we should invite them into the party?

Strebor19 07 Jul 2008, 10:57am

I totally agree with Rhodrimanley, but would go further, not only get a life time tracker, but get it Offset against your Savings (No matter how small) as offered by Barclays/Woolwich. After remortgaging several times to fixed rate deals I got so fed up with the fees and hassle in December last year I re mortgaged one last time to this product and am currently paying 5.48% interest, Base rate + 0.48%. As soon as the Base rate changes it is passed straight on and I have seen 3 cuts since my Application last October. My Current account and Savings all atract 5.48% interest with no tax to pay so equivilant to over 7.5% in a conventional savings account, and is calculated daily. It is fantastic because I dont ever need to worry about re-mortgaging again or that I am getting the best possible rate on my Savings. The Interest earned is calculated daily and comes straight of the Mortgage Dept, with a clear Statement each month so you can see the Dept going down and a prediction to the amount of years you are saving before it is repayed. All your savings are offset, so you have instant access to them whenever you want with the goal to increase them until they equal your Mortgage Dept and you can choose to pay it off. In the mean time you can use the money like a loan to yourself at very attractive Interest rates by increasing your Mortgage repayment by the amount a personal loan would cost you! Anyway, it is like a one stop shop and once set up you are in complete control with no more fees .... ever. I should have done it years ago and am predicted to be Mortgage free a full 5 years sooner than would have been the case.

Hitman101 07 Jul 2008, 11:39am

I have an originally mortgaged using a standard mortgage with northern rock 7 years ago, about 2 years ago I remortgaged with northern rock but changed to an offset, offsetting 99.5% of the balance, so I am paying negligable mortgage interest. I cannot make it 100% as there is a possibility that the facility is switched off, if the savings ever exceed the mortgage - I can restart it but that in itself is dangerous if I am travelling. I use the offset savings account to pay the mortgage off, so the balances come down together and I have little or no need to intervene. The danger of offset mortgages is the risk of loosing money if the bank tanks. I'm currently overpaying my mortgage to bring the balance down to within FSA protection levels, I will of course be able to borrow any of the savings money and borrow back any of the overpayment up to the point where normal payments would have reduced the debt. I am concerned however over the possibility of fees if and when I pay the mortgage off in it's entirety. I do not plan to remortgage anytime soon unless there are new concerns with northern rock - then I may be forced to bail out, but not with current market conditions.

Zweiblumen 07 Jul 2008, 12:02pm

The Foolish catchphrase "Do your own research" applies here. Along with many other Fools, I have a spreadsheet that allows me to compare the real cost of competing mortgages that includes all start-up and exit fees. By calculating an equivalent annual cost (no discounting) I can also compare 2, 3 and 5-year deals on a like-for-like basis.

You must look beyond the headline rates and go for the cheapest all-in deal.

A word of caution to those recommending an IFA: the best deals in the past few months have been from HSBC, who don't pay commission, and therefore no IFA will recommend their deal. Consult an IFA by all means to see if they have access to deals you haven't found yourself, but don't trust anyone else with your finances, especially not an "independent" adviser who lives off commission.

ogram23 07 Jul 2008, 12:03pm

Why do we allow ourselves to be conned like we do when confronting the financial industry. Is there any other area where we say I want to buy your product and am willing to pay you for the privlege. It's all a smoke screen to con us and hide the true cost.

In fact the whole industry is now based on what I call "spiv economics" and is a way to fleece the customer like the fabled snake oil salesman. I regard the prime example of this "spiv economics" is G brown and New Labour. Their handling of the ecomomy by allowing housing inflation to gather tax, fleecing the pension industry etc just to look more Tory than the tories reminds me of previous crashes. These are inevitable if the economy is not built on sound principles. Fuelling the increase in debt is not a sound principle and all the economic gurus in the world will not convince me otherwise

Strebor19 07 Jul 2008, 12:04pm

Hitman101, I was also worried about my saving in the offset arrangment if the Bank should go bust. After investigation I have been reliably informed your net balance with the Bank "should" taken into account by set off laws, so if your savings are £50000 and you owe £150000 it will just be calculated that you owe £100000 so your savings are 100% safe which is better than the convensional safe gaurds covering only 100% of first £2000 and 90% of the next £33000, although you would loss the chance to have access to the money without re Mortgaging. However as with Northern Rock the likely hood of A Bank being allowed to go down without a buy out or Government take over are very slim indeed.

Hitman101 07 Jul 2008, 12:39pm

Strebor19, Well this is certainly reasuring, but perhaps you might indicate for the record who supplied the information. Until I can corroborate this, I cannot comfortably relax. I do not want to deliberately pay off my mortgage early as it offers me a good way to protect my money from tax, minimise my financial costs (I am paying no more or less for keeping it 1 month or 10 years - except for any early termination charges) and it offers me a useful "Slush fund" a way to get money for any other need I may have that might be more critical e.g. unemployment or an investment in a new property. To obtain those funds by other means would be very costly - to get a load or a new mortgage, even when the economy is working well!

I have other savings elsewhere in ISA's, high interest accounts, and perhaps more adventourously Premium Bonds - my way of Gambling safely though it did do well to start off with earning me about 6% tax free, has not done so well in the last 12 months. I am attempting to keep these savings in smaller pots with the best rates versuses accessibility to minimise the risk. I am presently looking into Short term e-bonds as these have fairly good rates which are fixed, and would invest some of my money in a mixture of 1,2 or 3 year bonds but limiting my investment in anyone bond to £500-£2000, having many smaller bonds means I can recall one without sacrificing interest on the others, even if it is harder to manage. I think these are probably a good mid-long term route, since the financial position of banks and interbank loaning will stabalise first then savings and investment rates will come down before the rates of mortgages and the policies and charges of banks or building societies come down, and then only under pressure from the FSA and the government

GrayDragon 07 Jul 2008, 7:34pm

Hitman101, I think the FSCS is the most reliable source with regards to whether offset is taken in to account:
http://www.fscs.org.uk/consumer/faqs/deposit_claims_faqs/
see FAQ 3.

AlexInCornwall 07 Jul 2008, 9:45pm

Have just secured a 10 year fix at 5.99% with Halifax. The fee is £1,499, but this is a once in ten years expenditure. Even if you are "only" paying the £599 which Nationwide (my current lender) charges on their products, the five 2 year fixes you would need to take out over that time would set you back 5 x £599 = £2995 - almost double. And somehow I don't think it will still only be £599 by the time you get to the third or fourth renewal. They have a "fee-free" five year fix for existing customers, but the interest rate is 6.45% - significantly more.

Yes I know 10 years is a long time to fix, and interest rates might go down, but equally they might go up! Bank base of 5% is historically still relatively low. Even if we don't get a return to the eye watering 17% at the start of the 1980's, a hike to just 8% would make those on trackers or SVRs face a hefty rise in payments. I don't have deep enough pockets to take that risk, so effectively I view the product fee as a kind of insurance against payment hikes, and well worth the non-monetary peace of mind that buys.

gorky5 08 Jul 2008, 12:01pm

I have to agree with Zweiblumen - I remortgaged in May when my two-year fix came to an end. I first contacted John Charcol, and the saleswoman there found me a hopelessly uncompetitive product (which presumably had a nice commission attached).

I then went to http://www.fsa.gov.uk/tables/bespoke/Mortgages and found a five-year fix from the Principality with a good rate (5.5%, I think) and no fee whatsoever.

I'd consult a broker again in future, but I'd also look at the offers available direct from the lenders. Always do your own research.

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