Computerworld UK Outsourcing

CSC crisis chief Carsten Lind joins Fujitsu

cwukfeedback@idg.co.uk (Leo King) — Mon, 06 Feb 2012 14:26:00 GMT

Carsten Lind, the chief executive at the Danish division of CSC during a period of crisis, is moving to take a senior role at rival outsourcer Fujitsu.

Large CSC project dumped amid growing crisis

cwukfeedback@idg.co.uk (IDG reporters) — Sat, 04 Feb 2012 01:01:00 GMT

CSC, which is embroiled in potentially damaging fraud allegations and shareholder lawsuits, has lost a large project mired by cost overruns and angry political arguments.

BT Global Services narrows loss

cwukfeedback@idg.co.uk (Leo King) — Fri, 03 Feb 2012 13:14:00 GMT

BT Global Services, the IT arm of the telecoms firm, has narrowed its quarterly losses from £35 million to £25 million in the three months to 31 December.

Outsourcer HCL to hire 10,000 workers in US and Europe

cwukfeedback@idg.co.uk (Anuradha Shukla) — Wed, 01 Feb 2012 11:34:00 GMT

HCL Technologies has announced that it is set to create 10,000 jobs in US and Europe in the next five years.

Outsourcing deal size in long term decline

cwukfeedback@idg.co.uk (Stephanie Overby) — Tue, 31 Jan 2012 11:23:00 GMT

An analysis of last year's outsourcing activity reveals the continuation of a decade-long decline in deal size. While the numbers of mega-deals and mid-range contracts awarded each year has remained relatively stable since 2002, those valued at $100 million or less have more than tripled, according quarterly data from outsourcing consultancy Information Services Group (formerly TPI).

HP promises to subcontract to more small suppliers

cwukfeedback@idg.co.uk (Antony Savvas) — Wed, 18 Jan 2012 14:45:00 GMT

HP has insisted it will involve more small to medium sized enterprise (SME) suppliers in its projects.

Sainsbury's signs POS managed services deal with NCR

cwukfeedback@idg.co.uk (Antony Savvas) — Wed, 18 Jan 2012 05:52:00 GMT

Sainsbury's has signed an extended multi-million pound point-of-sale managed services contract with NCR.

Tesco picks Capgemini to boost green drive

cwukfeedback@idg.co.uk (Mike Simons) — Tue, 17 Jan 2012 10:56:00 GMT

Tesco has signed up Capgemini to provide a global managed service responsible for the collection, processing and reporting of energy and carbon emissions data

How to keep IT outsourced projects moving as providers cut on-site staff

cwukfeedback@idg.co.uk (Stephanie Overby) — Mon, 16 Jan 2012 15:00:00 GMT

Are you prepared as global IT outsourcers shrink onshore staff? These tips will help you keep projects moving as offshore IT service provides cut back on the on-site staff that used to work as liaisons between customer and provider.

Infosys cuts revenue forecast citing European crisis

cwukfeedback@idg.co.uk (John Ribeiro) — Thu, 12 Jan 2012 14:47:00 GMT

Infosys cut its revenue growth forecast for its fiscal year ending March 31, the Indian outsourcing company citing slowing demand in Europe caused by the debt crisis.

Co-operative Bank renews services deal for IT transformation

cwukfeedback@idg.co.uk (Leo King) — Wed, 11 Jan 2012 10:42:00 GMT

The Co-operative Bank has renewed an IT services contract with Steria, as it continues on a £700 million transformation programme.

Have you outsourced too much?

cwukfeedback@idg.co.uk (Stephanie Overby) — Mon, 09 Jan 2012 16:30:00 GMT

Have you outsourced too many IT services? Once an organisation gets a taste of the benefits of IT outsourcing, the hunger for more naturally increases. But the ROI quickly diminishes as internal IT service organisation shrink. If these seven traits apply to your company, you've outsourced too much.

Atos acquires 50% sake in events IT firm MSL

cwukfeedback@idg.co.uk (Leo King) — Mon, 09 Jan 2012 11:02:00 GMT

Atos has acquired a 50 percent stake in MSL Group, in order to bolster its specialist IT capabilities for large events.

La Caixa banks on huge £1.7bn IBM outsourcing deal

cwukfeedback@idg.co.uk (Antony Savvas) — Thu, 05 Jan 2012 18:30:00 GMT

Spanish bank la Caixa has signed a ten year, €2 billion (£1.65 billion) IT outsourcing deal with IBM.

Shell completes transition of HR application services to Accenture

cwukfeedback@idg.co.uk (Anh Nguyen) — Wed, 04 Jan 2012 15:45:00 GMT

Energy company Shell has completed a move to outsource all of its SAP-based HR and payroll application management services to Accenture.

AstraZeneca outsources data centre to HCL Technologies

cwukfeedback@idg.co.uk (Anh Nguyen) — Tue, 20 Dec 2011 11:17:00 GMT

AstraZeneca has signed a deal to outsource its data centre services to Indian IT services provider HCL Technologies.

Siemens former executives charged in $100m 'bribery scheme'

cwukfeedback@idg.co.uk (Joab Jackson) — Wed, 14 Dec 2011 06:15:00 GMT

The US Department of Justice has charged that six ex-Siemens executives bribed Argentine government officials in order to win a $1 billion contract to provide national identity cards to the country's citizens.

Call centre offshoring comes under bipartisan attack in Congress

cwukfeedback@idg.co.uk (Patrick Thibodeau) — Mon, 12 Dec 2011 15:35:00 GMT

Four U.S. lawmakers -- three Democrats and one Republican -- have teamed up to attack call center outsourcing with a bill that would penalize any company that moves a call center overseas.

GM firm Syngenta sows seed of large IT outsourcing deal

cwukfeedback@idg.co.uk (Leo King) — Mon, 12 Dec 2011 13:45:00 GMT

Syngenta, a pesticide and genetically-modified seed firm, has inked an outsourcing deal with Infosys, covering all 90 countries of its operations.

O2 dials up Cognizant for application support

cwukfeedback@idg.co.uk (Antony Savvas) — Thu, 08 Dec 2011 12:57:00 GMT

The O2 mobile network, owned by Telefónica, has outsourced its critical online applications for sales and customer service to Cognizant.

China's second-tier cities are becoming hotspots for IT outsourcers

cwukfeedback@idg.co.uk (Stephanie Overby) — Thu, 08 Dec 2011 11:54:00 GMT

CIOs looking for lower costs, specific language skills or local support should consider these five up-and-coming outsourcing cities in China.

AstraZeneca in clinical data reporting deal

cwukfeedback@idg.co.uk (Leo King) — Wed, 30 Nov 2011 12:55:00 GMT

Pharmaceutical firm AstraZeneca has signed a large programming and reporting outsourcing deal with Cognizant.

Cabinet Office tenders for print outsourcing deal worth up to £904m

cwukfeedback@idg.co.uk (Sophie Curtis) — Mon, 28 Nov 2011 12:05:00 GMT

The UK Cabinet Office has put out a tender for a managed print services and devices contract worth between £704 million and £904 million over four years.

BAE Systems fires up £500m CSC deal

cwukfeedback@idg.co.uk (Leo King) — Wed, 23 Nov 2011 12:10:00 GMT

Defence contractor BAE Systems has signed a five year IT services renewal deal with US outsourcer CSC, worth up to $800 million (£514 million).

How to get innovation from overseas outsourcers

cwukfeedback@idg.co.uk (Stephanie Overby) — Tue, 22 Nov 2011 15:18:00 GMT

Two out of five offshore outsourcing customers say lack of innovation from providers is their biggest challenge. But customers need to invest much more to make that happen.