Content & Collaboration

We're all lean startups now

Forrester Analysts — Sat, 26 May 2012 12:00:00 GMT

Eric Ries' Lean Startup started on a blog, became a best-selling book, and is now a thriving global movement. (There's a slick overview of the evolution here .) Despite the title, and some of Ries' arguments, its popularity can't be attributed merely...

What "Design for mobile first!" really means

Forrester Analysts — Fri, 25 May 2012 16:52:20 GMT

It's been three months since we published "Mobile Is The New Face Of Engagement," and we've learned a lot by listening to CIO customers and industry professionals talk about the stories and strategy of mobile engagement.The thing that leaves people...

What "Design for mobile first!" really means

Forrester Analysts — Fri, 25 May 2012 16:44:09 GMT

What "Design for mobile first!" really means

Forrester Analysts — Fri, 25 May 2012 16:35:03 GMT

What "Design for mobile first!" really means

Forrester Analysts — Fri, 25 May 2012 16:21:39 GMT

What "design for mobile first" really means

Forrester Analysts — Wed, 16 May 2012 15:25:53 GMT

It's been three months since we published "Mobile Is the New Face of Engagement," and we've learned a lot by listening to CIO customers and industry professionals talk about the stories and strategy of mobile engagement. The thing that leaves...

We're all lean startups now

Forrester Analysts — Tue, 08 May 2012 22:06:33 GMT

Eric Ries' Lean Start-up started on a blog, became a best-selling book, and is now a thriving global movement. (There's a slick overview of the evolution here.) Despite the title, and some of Ries' arguments, its popularity can't be attributed...

Google Drive could be huge

Forrester Analysts — Fri, 27 Apr 2012 08:18:42 GMT

Google this week announced Google Drive as a solution to store, share and synchronise content across multiple devices. Big deal? Yes, this could be a very big deal. Why? Here's the deal: Up until now Google has addressed the enterprise...

Consumerisation and the nagging IT expectations gap

Forrester Analysts — Tue, 17 Apr 2012 12:40:50 GMT

Occasionally, I take a look back at my research and see what we got right, and what we got wrong. In 2008, we wrote "Embrace The Risks And Rewards Of Technology Populism" to describe what we saw as the inevitable...

Organisations creating an information governance programme are entering virgin territory

Forrester Analysts — Sat, 31 Mar 2012 13:36:42 GMT

Creating governance programs that separately address structured (data) or unstructured (content) can be a daunting task for any organisation. Most organisations are just now addressing the governance issues that help ensure that their information, both data and content, is trustworthy...

How a few CIOs use the crummy economy and a bit of data to accelerate IT strategy

Thu, 08 Mar 2012 18:19:46 GMT

My latest Forrester CIO client visits tell me economic uncertainty is actually helping IT leaders accelerate plans for the future. Sounds counterintuitive, right? Perhaps it’s just because I started in Europe, where the hourly ups and downs of sovereign debt...

Apple's new iPad in the enterprise

Thu, 08 Mar 2012 17:09:03 GMT

As my colleague Sarah Rotman Epps so aptly observes: the third generation of iPad is a gut renovation masquerading as incremental innovation. The new iPad looks basically the same but now carries a snappy 4G radio and a much more powerful...

Apple's New iPad: laptop replacement gets closer in the enterprise

Thu, 08 Mar 2012 09:18:03 GMT

The third generation of iPad is a gut renovation masquerading as incremental innovation, as my colleague Sarah Rotman Epps so aptly observes: . The new iPad looks basically the same but now carries a snappy 4G radio and a...

YouSendIt expands its cloud file services for the enterprise

Wed, 07 Mar 2012 15:45:50 GMT

In 1996, a would-be MIT entrepreneur pitched me on this idea: "What if we could package up huge files like engineering drawings and email them to people instead of FedExing them?" I listened politely, but it all seemed a little...

A billion smartphones require new systems of engagement

Wed, 15 Feb 2012 09:42:46 GMT

It's a technology big idea: that organisations can best serve their customers, partners, and employees with new "systems of engagement." (Thanks to Geoff Moore for permission to define and use his term.) Let us explain why.First, the logistics. John McCarthy...

MacBook Air: The ultra ultrabook and business Windows, too

Tue, 07 Feb 2012 11:53:57 GMT

I've been testing the MacBook Air for five months now. I use it for work and for home. At work, I run our corporate image Windows XP with the attendant applications and security software in a Parallels virtual machine. At...

An investment strategy checklist for RIM's new CEO, Thorsten Heins

Tue, 24 Jan 2012 12:44:48 GMT

RIM co-CEOs Jim Balsillie and Mike Lazaridis have stepped aside to let a new leader pilot RIM through the straits. Thorsten Heins, a hardware executive from Siemens, has been COO for about a year now. Welcome, Mr. Heins, to a...

Yes, gamification can help your business internally

Wed, 04 Jan 2012 15:11:34 GMT

In the latter half of last year, I started to receive a lot of questions from content & collaboration professionals and journalists regarding gamification. The fuel for this undoubtedly comes from businesses' burgeoning love affair with gaming dynamics in consumer...

FAUT fights FAHQT in battle to beat Babel

Tue, 03 Jan 2012 14:56:46 GMT

The machines created this mess; let them clean it up.On the one hand, enterprises need to make ever more content available in multiple languages. As I noted in my last post on translation, the drivers include the flood of content...

Email: Threat or menace?

Thu, 15 Dec 2011 12:27:36 GMT

A spectre is haunting the enterprise - the spectre of email. Where is the knowledge worker who has not felt the oppressive weight of email overload? Where is the business leader who has not complained bitterly of the wastefulness and...

Some thoughts on digital strategy

Tue, 29 Nov 2011 21:02:25 GMT

I've been hearing a lot about digital strategy and digital transformation lately. (Is that what they call a tech meme?) To my ears, it sounds like a good way to get technology people and business people together to answer four...

Update on Cisco's collaboration strategy

Tue, 29 Nov 2011 10:27:28 GMT

I went to Cisco's Collaboration Summit earlier this month to hear the latest from the various product teams and some of their marquis customers. Much of the story remains the same: Cisco continues to dominate in video and web conferencing....

Check out an Enterprise Architect's view of consumerisation technologies

Wed, 26 Oct 2011 11:34:17 GMT

My colleague Gene Leganza has pulled off a consumerisation coup for enterprise architects (EAs) and those who work with them. EAs must wrestle with the best way to harness the innovation of HEROes, highly empowered and resourceful operatives (the protagonist...

How to avoid the mobile goat rodeo

Mon, 24 Oct 2011 14:39:54 GMT

Mobility in the enterprise is a goat rodeo waiting to happen. Are any of these things going on in your company? Building customer mobile apps that don't tie into the .com site.Coding for iPhones while leaving Android phones unserved.Forcing a session login...

Corporate IT is not dead

Mon, 26 Sep 2011 17:14:58 GMT

Last week the New York Times Bits blog published an article with some recent Forrester data we published entitled "IT Departments Lose Their Clout Over Phone Choices".The article got all the data facts right about people provisioning their own technology,...