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News

August 22, 2008

eBay raises seller fees by up to 300%

Longer auctions hit the hardest

Lexton Snol

Online auctioneer eBay has outlined massive changes to its pricing structure. Insertion Fees and Final Value Fees have been altered, which will affect all eBay sellers. Users selling items under £15 are worse off under the new pricing, as eBay appears to be promoting high-value sellers.

eBay claims that the price changes continue its “commitment to moving the cost of selling an item on eBay.co.uk away from the front-end insertion fee and increasing the final value fees, so that the majority of fees are paid only when you successfully sell an item”.

The company is also providing more tailored pricing options to fit the different sizes and business models of Shop owners and Buy It Now format sellers. It claims that “this will help provide a more vibrant market place with even greater choice for buyers and greater opportunities for all sellers”.

The changes become effective on 24th September 2008.

eBay's price hikes

Insertion fees for Buy It Now listings include these changes. Items costing less than £1 used to cost 10p to insert. This has been raised to 40p – an increase of 300 per cent. All items under £15 see a similar rise from 15-25p to 40p.

However, sellers are better off when selling items over £15. Insertion costs then drop from 50p to the standard 40p. Items selling between £30 and £100 currently cost £1 to insert. This falls to 40p. Items over £100 cost £1.30. Again, this drops to 40p.

Buy It Now sellers are hit again when it comes to Final Value fees. Items sold under £30 currently incur a charge of 7.5%. This rises to 9.9%. A sliding scale means that top-value Buy It Now items sold for over £600 incur a 1.9% Final Value fee (the same as currently charged).

There are no changes to Final Value fees for Buy It Now items listed in the Technology and Media categories.

Final Value fees for Auction listings are also raised. Items costing under £30 go from 7.5% to 8.75%. Items under £600 rise from 4.5% to 5.25%. But items over £600 go from 1.9% to 1.5%.

eBay has also announced Listing upgrades. It will be retiring the Gallery Featured listing upgrade across all categories and replacing it with Featured First, a new feature that will allow users “to enhance the visibility of their items in search results”.

Gallery Plus fees go from 95p to up to £2.85 for auctions of 30 days or over. Highlight fees go up from £2.50 to £7.50 for similarly long auctions. Charges remain the same for shorter auctions.

Featured Plus! Fees rise hugely on long auctions, increasing from £9.95 to £44.95. The new Featured First option costs up to £134.95.

International visibility “will be removed for Buy It Now”.

eBay Shops subscription fees are also increased. Basic shops currently cost £6/month. This rises to £14.99/month. Featured shops go from £30/month to £49.99/month. And Anchor shops rise from £300/ month to £349.99/month.

eBay will be retiring the Shop Inventory format and replacing it with Buy It Now. It will also be extending the listing duration available with Buy It Now to the pricier 30 days or Good 'Til Cancelled.

The placement of seller’s listing in search results will be affected by their Detailed Seller Ratings score and the number of items they sell from a single Buy It Now listing. The more items they sell, the more likely that listing is to appear higher up in search results.

For a full list of UK eBay price changes click here.

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Comments received


Adam Maxwell said on Friday, 22 August 2008

It must be so embarrasing for any people who work for ebay.. to work for such a unethical, money stealing and greedy company..

They promote there listing fees as being so low but then you have to pay the outrageous final fee %. I only sell about 20 items a week yet i have to pay 90£ to ebay. Unbelievable, i cant wait for a good auction site to come.

Gary Whitehead said on Friday, 22 August 2008

Well they finally killed me off. I sell items at 17.99, they already take 1.62 per item, plus 81p for paypal that leaves me making £2.00 per item, less than them !

They really are the lowest of the low when it comes to greed, as pointed out by the other fella, they promote the 'low' price of the insertion fee but fail to tell you about the ridiculous rise in after sales fees.

I only found this article because Ebay sends you to a blank legal page when you try to look at the new increases.

Basically they want to fleece the people selling in 'bulk' low priced items for as much as they can. How many people are selling £100+ items in massive bulk on there ?

It wouldnt make me so sick of they didnt try to hide the rises and act like they are doing you a favour.

Karina said on Friday, 22 August 2008

Soon all that will be left to buy is the same stuff you can pick up on 100 other sites (usually cheaper).

I wonder where they think the buyers will come from, when they've killed off all the interesting, unusual, or just plain wacky auctions?


I've moved my stuff to eBid.net
No listing fee, (unless you choose to use an enhancement). If you take up their current half-price lifetime membership offer, you can also list with no fvf either & you get 5 free stores.

Dave said on Saturday, 23 August 2008

I've been selling on ebay for 10 years now, sold thousands of cool and collectible items - worked great! Perfect record, lots of good interactions with folks all over the world! But I'm leaving now - ebay has some pretty strange policies that seem (intentionally?) to "demonize" sellers and leave us at the mercy of buyers. Too bad - ebay will loose lots of "eyeballs" without all the interesting and odd items that were there. I used to present at community events about how to get on and use Ebay - much different story now - I suggest using Ebid or just start your own on line store - works great now that Google searches so well - folks can find your stuff even outside of ebay. All too bad really, it was great fun - what we need is EBAY classic.

Thomas said on Saturday, 23 August 2008

This really is complete greed. Massive profits and they are still putting up prices. I sell from a shop and have just calculated that total 'media category' fees to ebay have gone up from 84p to £1.21 (based on a £3.99 sale and including a % of the new £14.99/a month fee on shops)

That is before taking fees to ebay owned Paypal into account (which they are slowly making the only way for buyers to pay).

I'm doing a few more calculations on other typical payments, but I'm pretty sure that is 'game over' for ebay. Probably try ebid as others have recommended. I suggest others do the same.

anonymous said on Saturday, 23 August 2008

ebay.co.uk have recently DOUBLED their final selling price charges. They need competition to prevent this rip off.

The only alternative is Ebid. Unfortunately potential
buyers don't bother with ebid because all the goodies are on Ebay and all the sellers avoid ebid becuse they know the buyers are all searching Ebay.

It's a chicken and egg situation and the only way to solve the problem is for the majority of buyers and sellers to move over to ebay at the same time, so i propose a MOVE TO E-BID DAY.

The ideal time to do this would be the very day that Ebay implement their charges increase on 24/9/08. This would need an advertising blitz on all the social networking sites, forums, youtube etc.

So, there's the ball. Can you roll with it??????????????

Val said on Saturday, 23 August 2008

I have never bothered trying to trade on ebay as for low value items it just wasn't worth it, and because paypal is frankly awful!
I sell my books, postcards, enamel badges and other collectibles on www.ebid.net because it's considerably cheaper ( free if you've got lifetime membership), they allow me to offer whatever payment methods i ( and my customers) want, and they upload all my listings to google products free of charge. I also do most of my buying on ebid too, because there are thousands of decent sellers selling items they just can't afford to put on ebay. Ebids listings passed the 1 million mark a few weeks ago, i'm sure this will grow considerably now ebays made yet another mistake.
There IS another way!!

onlinegifts said on Saturday, 23 August 2008

Ebay is too greedy and is kicking the low to medium sellers off and only wanting high value/retail shops.
I packed my bags a few months ago and headed to ebid.net and not looked back sales are good, lots of choice and full of bargains, nice and friendly forums and sellers.
All the sellers who can't afford ebay go to ebid.net there is anouther way and its ebid, zero listing fee, only 2% FVF (if you use gallery) free fvf if gallery isn't used. no charges for shops, totaly free up to 5 shops.
go on give it a try, its free to try ebid.net
Say bye to ebay and its greed.

madelaine said on Saturday, 23 August 2008

If these changes are so good for sellers, why has ebid.net's membership jumped since the announcement?

You can always tell when ebay has made another "improvement", by the blip in the ebid membership stats.

feehike said on Sunday, 24 August 2008

ebay are slowly culling the small to big sellers to make way for the site to evolve into an Internet mall with huge companies buying classified ads advertising their thousands upon thousands identical items.

Small sellers need to start looking at other sites to sell on, make use of the time they have left on ebay to let their previous ebay customers know where they will be fselling in the future, advertise their new site.

I now sell on www.ebid.net/
Some ebay forum poster will state that Ebid have no buyers.
With each change ebay makes ( e.g new search) buyers & sellers are now moving to Ebid.

Simon Redgrove said on Sunday, 24 August 2008

I am a small bussiness who Depends on Ebay for my Sales. All my Items are Low Value. The Recent Changes will increase our Listing costs by a staggering 300% and They Will also Grab more for the Final Sale. Add this to the Even Greater amount they grab from use of there paypal and we it soon Becomes Clear that They Have Overstepped the mark this Time.

We Can Not Afford to Sell on Ebay after the date that these changes take place. In a Time of Economic Problems & Greater need not to Increase Prices Ebay Breaks all the Rules and does just that.

It's about time that Ebay got Examined for there Trading Methods & Anti Trust Just Like Microsoft Did.

Ebay Needs to Regulated as they Clearly are going to have a Knock on Effect with the Credit Crisis with all the Traders Closing Shop & Canceling there Bussineses as a Result of Unfair 300%+ Price hikes.

Look Forward to Hearing what Ebay has to say to Justify these Massive Price Rises to Small Sellers.

Jude McFarlane said on Sunday, 24 August 2008

I have moved all my selling to eBid.net - where they don't keep on imposing impossible conditions on low-volume, low price sellers.
First they put up the minimum reserve price to £50, then they stopped sellers from leaving negative feedback when they had been cheated by buyers; they introduced anonymous bidding, thus masking shilling activity; they imposed payment by PayPal (wholly owned by eBay) to be offered by all sellers; now they have brought in a new fee structure, which will make it impossible for small sellers to make any money after Listing fees, extras (as if!), PayPal fees (borne solely by the seller) and the final Value fees.
Ebay are waging war on the small sellers - who made them what they are today - Shame on them!
I'd urge all others who are dissatisfied to take a look at eBid.net - now 1.2 million items listed by experienced e-auction sellers.

Sue Findlay said on Sunday, 24 August 2008

eBay is no longer an auction site for everyone - it's simply a place for businesses to sell their goods. I now sell my books and bits and bobs on www.ebid.tv - it's free!

Salus Librorum said on Sunday, 24 August 2008

I decamped to eBid.net in February when it became obvious what eBay was up to. My last listings on eBay finished in May, and I haven't looked back. I got the seller+ membership on eBid, so it's free listings and free fvfs now for life, unless I use a gallery auction, in which case I have an fvf of 2%. I can't lose, and I've made my money back so it's all profit from now on.
Hazel.

Jane said on Sunday, 24 August 2008

The new fee hike of 40p has really got me worried. They implied the fees would mostly be at the end of the sale (fvf), & that insertion fees were going down. They didn’t say in that email was that in order to get the 1p listing fees, you had to pay over £300 a mth. I’m a small business seller, & sell approx 80-100 items a month. Obviously i’m the type of seller they are trying to get rid of, because for the life of me, i have no idea how i’m going to survive on there anymore.
I also sell on WWW.EBID.NET and although it’s not the size of ebay, for UK sellers it’s the next biggest auction site, and as time is going on, it’s getting more & more sellers & buyers, plus it’s free to list, with small FVF fees. I've had quite a lot of sales on there since a started selling there in June. So for anyone looking for a auction site that gives a dam about it’s sellers, why not give it a go. Ebay might not want us, but Ebid.net does.
www.uk.ebid.net/stores/starlady22-clothes-for-everyone

OldintheAttic said on Sunday, 24 August 2008

It appears that eBay no longer feels it necessary to have the same type of sellers that put them on the map. They have in effect, killed the geese that laid the golden eggs.

Well Hard said on Monday, 25 August 2008

The thing with eBid is that buyers don’t come because there aren’t enough sellers but there aren’t enough sellers because buyers don’t come. I’ve heard this before, said about Ebay over a decade ago. The pricing changes at Ebay have actively driven me to shift my low price items onto eBid. I’ll still use Ebay, but the time I spent running a small shop will now go into developing an eBid presence.

I think Ebay’s management are spending too much time with their Business Intelligence applications.

JJ said on Tuesday, 26 August 2008

I stopped using Ebay about a year ago now(after previous changes)...Went over to Ebid.net,started slow but sales are building all the time.Paid for Seller+(£49.99)which means NO fees EVER(unless you take extras)...

Steve said on Tuesday, 26 August 2008


I'm not a seller, but a buyer.
I've practically stopped going to Ebay, as there are very few interesting bargains to be had nowadays, and the pages take so long to load, I could have manufactured the items myself in the time I spend waiting.
I don't understand the 'logic' behind their decisions, as the most attractive thing about it in the first place was that you could get interesting and difficult to obtain items for a reasonable price.
The way things are going, it will become just another retailer with items you could probably get cheaper elsewhere.
Ebid's really good. Well laid out, informative and not run by Thatcherite breadheads.

Steve said on Tuesday, 26 August 2008


I'm not a seller, but a buyer.
I've practically stopped going to Ebay, as there are very few interesting bargains to be had nowadays, and the pages take so long to load, I could have manufactured the items myself in the time I spend waiting.
I don't understand the 'logic' behind their decisions, as the most attractive thing about it in the first place was that you could get interesting and difficult to obtain items for a reasonable price.
The way things are going, it will become just another retailer with items you could probably get cheaper elsewhere.
Ebid's really good. Well laid out, informative and not run by Thatcherite breadheads.

Dragon said on Tuesday, 26 August 2008

Don't just move to Ebid. (No I'm not slamming Ebid as I am a buyer not a seller on there.)
Let your Espit customers know where you are going and why. Since Ebid is free or cheaper depending on the package you choose, you can afford to sell cheaper too, which in turn attracts more customers. Let them know your prices will be cheaper on Ebid. Don't just disappear. A flyer in with every parcel you send spreads the word. Good Luck

Golde said on Wednesday, 27 August 2008

Forget Greed bay! and PickpocketPAL! www.EBID.co.uk (or EBID.net) is the way ahead!

John Of Canterbury said on Wednesday, 27 August 2008

eBay are proffesional bandits as is paypal, I suggest more of us "seller & buyers" give eBid a try, I am going to.

Bill said on Wednesday, 27 August 2008

Greedy!

Kingfisherbeads said on Thursday, 28 August 2008

I will also be closing my shop on eBay when the new fees are effective. Any profit will be eaten up in fees and I don’t want to increase my prices to reap back what greedy eBay will have taken.
I have 5 shops on eBid and have paid for a lifelong subscription which means I can list as many items as I want and list these for free and then only pay for final value fee when the items sell.
There are no fees for reserve prices, or automatic relisting. My prices have always been lower on eBid as it’s free to list.
There is a wide choice of payment methods, Google Checkout, PPPay.com, Nochex, PayPal and of course cheques and postal orders.
I would recommend eBid as the people on the forums are very helpful and friendly. eBid is brilliant, Give it a try.
uk.ebid.net/stores/KINGFISHER-BEADS

suzy said on Sunday, 31 August 2008

I too have voted with my feet, ive left ebay and have joined ebid, im sick of the high charges and draconion rules ebay is finished, ebid has a buddy system tell everyone you know! email them, also you can use google checkout which is much cheaper and goes straight to your bank account, free listing here I come!!!

suzy said on Sunday, 31 August 2008

I too have voted with my feet, ive left ebay and have joined ebid, im sick of the high charges and draconion rules ebay is finished, ebid has a buddy system tell everyone you know! email them, also you can use google checkout which is much cheaper and goes straight to your bank account, free listing here I come!!!

jessica said on Sunday, 31 August 2008

we all have a customer database on our email accounts from ebay so why dont you email all the people and let them know about ebid and free listings!

jessica said on Sunday, 31 August 2008

we all have a customer database on our email accounts from ebay so why dont you email all the people and let them know about ebid and free listings!

Jon said on Monday, 01 September 2008

Have been with eBay since 2003 and its hard to make money with the fees and usual postage fees do not cover my fee charges, postage.
The best times I was selling £200 a month, now I am lucky to make £20 a month.
My shop fee seems to be going up from £6 to £14.99 – Don’t think its worth having a shop any more
I would like to say its been fun but it hasn’t. A lot of hard work . No one pays for my time - a 15 minute walk to post office and another 10-15 minute wait in a queue and I am unable to charge enough to cover my fees costs.
Maybe if 1000’s of sellers leave and kick up a fuss – complain to eBay, forums - chat rooms, message boards, newspaper & TV something may one day change it back.
Why do this at a time when all our gas/electricity/fuel bills are going up and while eBay still makes huge profits and are making it much harder for anyone to make a little money.
GOOD BYE eBAY

backbayrecords said on Monday, 08 September 2008

I echo the rest of the comments. I have sold for 4 years with 100% feedback on ebay. I sell unique vinyl items.
First they took away my international presence virtually decimating all my sales to the US and Canada. And now this.
Actually I dont mind paying FVF if Ebay help me sell and I dont mind paying a "small" charge to Paypal for the payments. What I do mind is ridiculous hiked prices for listings and stores before I have even sold a thing. Unfortunately Ebay have killed all the vinyl and book and collectable sellers which make things interesting. Must be on Ebays radar cos I got a survey asking all details about opinion on Ebid, whether reduced selling , closing stores. If anything like the past it will be ignored anyway.
MEANWHILE I also joined EBID which seems a great site and lots of sellers are joining. I will be mailing my previous buyers and placing a flyer on future parcels pointing them in that direction.

seth said on Wednesday, 10 September 2008

I actually contacted ebay about there new prices and shops and asked them what shop/deals would be better for my selling on ebay.I was fully prepared and had worked out what i had sold on ebay over the last 6 months.

bottomline i was making about £200 per month profit in my pocket

after going through all the new options and keeping the price/selling volumes the same it would cost ME £80-£140 to keep selling

although the girl on the other end was polite she was getting flustered and in the end said "i,m sorry i can't help you in this matter" and put the phone down

if someone who actually works for ebay can't explain there own "improvements" what chance for the rest of us.

There can,t be many buisnesses out there that if you just leave them alone will bring you vast profits year on year.

if i was running ebay i would just let it run as is and sit on my backside and do nothing but count the profits

CHANGE IS NO ALWAYS FOR THE GOOD !!!

Paul Urban said on Thursday, 11 September 2008

It seems like someone has hit the self destruct button at ebay. Is the plan to go out of business.

vmim said on Thursday, 11 September 2008

Thanks Ebay thats just killed off a ood method of fundraising for my guide unit

Greed Bay said on Wednesday, 17 September 2008

Been a seller for a number of years, never made a lot of money. My eBay & PayPal fees I could never charge enough postage to cover my fees or else I would not get any sales.
Both eBay & PayPal needs to be investigated.
Sellers & Buyers need to complain, Contact the papers BBC Watchdog and any other consumer programmes. EBay needs the bad publicity

Tom said on Wednesday, 17 September 2008

An example of how greedy eBay PayPal.
I recently sold a box set of DVDs, as it is I had made a loss on what I had paid for it. I charged the buyer £5 postage actual postage was £3.05 (Post office)on top of that with all the fees from eBay & PayPal cost me £2.34 so another loss
But they don’t care about that
I have been a good seller 100% feedback and posting the same day, and have never overcharged the customer
Today was another 20 minute queue in the post office Who pays for that?
Does eBay not realise that they are expensive with sellers having to cover charges and fees within the postage

Bye eBay said on Wednesday, 17 September 2008

They have pushed it to the absolute limit, the only people that are going to sell on ebay from now on are bulk sellers, people in third world countries where making 30p is worth it and big companies knocking a quid off what you'd pay in Argos.

There's going to come a time when amazon or google bring out a good alternative and then the ebay suits are going to find the buyers vanish and there's no longer a reason for sellers to pay their rip-off fees.

Personally I've been selling on there for years and they have effectively made it pointless. Oh and they slipped in a £15 charge without any notice.

They really are greedy idiots who will decimate their own business because they don't understand basic economics.

Charlie said on Thursday, 18 September 2008

I would advise everyone to complain and shame eBay
Who knows a lot of bad publicity they may change in future.
I have contacted the BBC Watchdog programme and other online forums.
If hundreds or thousands people complain it will featured on the Watchdog


www.bbc.co.uk/consumer/tv_and_radio/watchdog/


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